Gerry Spitzner

Message in a Bottle Blog

From pharmacySOS

The biggest challenge of every retail pharmacy business in today’s hyper-competitive market is finding the right formula to attract customers and keep …

Increased competition drives the need for top talent to deliver outstanding customer experience Recently there have been multiple reports about solid growth …

In-store technology is helping pharmacy retailers drive sales and improve the customer experience It’s often hard these days to keep up with …

2020 brought exponential change to the world of retail pharmacy (and not all of it Covid-related). So, what will things look like …

The old saying “nothing remains constant except change itself” must have been written by someone well-versed in the day-to-day operations of retail …

How can pharmacy businesses offering products or patient services raise their reputation and visibility in the marketplace? The answers aren’t the same …